Jawatan Kosong Customer Service Expert Remote, Contract Perai INFUSE

Job Informations

Job Title : Customer Service Expert Remote, Contract | Company : INFUSE | Location : Perai | Pub Date : 17 Jun 2024

INFUSE Hiring Jun 2026 - INFUSE offer a chance to apply Jawatan Kosong Customer Service Expert Remote, Contract, that will be placed in Perai. You will receive a better prospect as well as less dangerous life sometime soon. Signing up for this business makes a person able to carry out the goal easier and create the aim come true.

To help this business vision and mission happens on right INFUSE will be wide open up for fresh placement seeing that Jun 2024. All people who are considering about filling up this vacant, you need to take a part in this Jawatan Kosong Customer Service Expert Remote, Contract recruitment. If you are one that might load qualifications, you can try to see further information about Jawatan Kosong Customer Service Expert Remote, Contract below.

INFUSE Job Vacancies Jun 2026

Jawatan Kosong Customer Service Expert Remote, Contract in Perai

OUR HIRING PROCESS:

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.


Are you passionate about marketing? Ready to dive into the world of demand generation? INFUSE is one of the fastest-growing lead-generation companies! INFUSED with drive, innovation, and integrity, we craft demand solutions with precision to fuel our clients' pipelines, every time.
We are always looking for bright, motivated people to join our team. Apply now and tap into INFUSE's growth!

The Client Success Expert is responsible for developing customer relationships that promote retention and loyalty. Works closely with customers to ensure that they are satisfied with the services they receive and to improve upon areas of dissatisfaction.

Responsibilities and Duties

  • Develop and maintain relationships with a select group of named accounts to ensure campaign success
  • Serve as a trusted advisor for our clients and be an expert in INFUSE offerings
  • Collaborate with internal subject matter experts to deliver campaign leads and ensure clients are happy with the outcome
  • Collaborate with the Sales team from proposal to delivery, including identifying and ensuring delivery options, integrations, and other operational aspects
  • Create and coordinate account documentation including reports, RFPs, and other recommendations
  • Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication, and onboarding

Qualifications

  • Minimum two years of account management and/or customer success/service experience preferred
  • Organized, detail-oriented, and able to manage 30+ clients at once
  • Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
  • Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
  • Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
  • Comfortable using and learning software: MS Office (Excel), custom-built software, CRM, ticketing/tracking systems, etc.
  • Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success

As one of the leading companies in Malaysia, INFUSE opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. INFUSE also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and knowledge through the company programs.

If You are interested to submit an application for Jawatan Kosong Customer Service Expert Remote, Contract Perai Jun 2024 by INFUSE, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Perai region from another company below.

Related Jobs

Jawatan Kosong HR Administrator

Duties and Responsibilities: As an HR Administrator in our organization, you will provide administrative support to the HR department and assist in executing HR policies,

Jawatan Kosong Assistant Sales Manager Penang
  KOYO CORPORATE (M) SDN BHD -   Perai | : 26 Mei 2026

Part 1 and Part 2 architecture: -drafting -need to know autocadd -need to know sketchup -patient -detail oriented -go to site -go to council -go

Jawatan Kosong Bakery Outlet Cum Event Supervisor Island & Prai
  LOVE A LOAF -   Perai | : 21 Mei 2026

Love A Loaf is looking for YOU! Looking for a job that's not just rewarding but also fun and full of growth? We are a

Jawatan Kosong Internship - Sales
  Aumovio -   Perai | : 20 Mei 2026

Company Description Since its spin-off in September 2025 AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology

Jawatan Kosong Supply Chain, Generalist
  Coherent Corp. -   Perai | : 10 April 2026

Primary Duties & Responsibilities Do “Whatever it takes” to meet or exceed our customers' expectations in compliance to OTD 95%. Coordinate flow and documentation of

Search Jawatan Kosong