Jawatan Kosong Chatbot Business Analyst Intern - My Operations Kuala Lumpur Shopee

Job Informations

Job Title : Chatbot Business Analyst Intern - MY Operations | Company : Shopee | Location : Kuala Lumpur | Pub Date : 13 Mei 2025

Shopee Careers Jun 2026 - Shopee needs a new official to fill Jawatan Kosong Chatbot Business Analyst Intern - MY Operations, that will be placed in Kuala Lumpur. You will receive a better prospect as well as less dangerous life later on. Signing up for this firm makes a people can meet the goal easier and create the aim come true.

To help the company vision along with mission come on right Shopee will be wide started on brand-new place since Mei 2025. All people who are interested filling this particular vacant, you need to take a part in this Jawatan Kosong Chatbot Business Analyst Intern - MY Operations recruitment. If you will be one which can certainly fill up requirements, you can try to see further information about Jawatan Kosong Chatbot Business Analyst Intern - MY Operations below.

Shopee Recruitment Jun 2026

Jawatan Kosong Chatbot Business Analyst Intern - MY Operations in Kuala Lumpur

Department Operations LevelInternship LocationMalaysia - Kuala Lumpur

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:
  • Perform data analysis to uncover gaps and improvement areas in chatbot performance and KPIs
  • Assist in designing conversational flows with conditional logic to enhance chatbot solutions (training and guidance provided)
  • Support the implementation of chatbot solution enhancements
  • Perform ad-hoc problem solving to address chatbot-related issues
Requirements:
  • Currently pursuing a degree in Computer Science, Data Science and AI relevant disciplines
  • Fresh graduates within 6 months of graduating will also be considered
  • Strong business acumen
  • Strong problem solving skills
  • Excellent communication skills (written and verbal) in both English and BM
  • Self-motivated & has the passion to work in a fast-paced and dynamic environment
  • Demonstrated ability to learn fast, handle multiple tasks and meet deadlines
  • Able to commit to a 3-6 months internship

As one of the leading companies in Malaysia, Shopee opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Shopee also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong Chatbot Business Analyst Intern - MY Operations Kuala Lumpur Mei 2025 by Shopee, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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