Jawatan Kosong Guest Experience Supervisor Kuala Lumpur Marriott International, Inc

Job Informations

Job Title : Guest Experience Supervisor | Company : Marriott International, Inc | Location : Kuala Lumpur | Pub Date : 21 April 2026

Marriott International, Inc Vacancies Jun 2026 - Marriott International, Inc needs the candidates to fill Jawatan Kosong Guest Experience Supervisor, that will be placed in Kuala Lumpur. You will definitely get a better potential customer as well as less dangerous life sometime soon. Becoming a member of this firm makes a person can carry out the ones aim much easier as well as produce the desire becoming reality.

To help the organization perspective along with mission come on right Marriott International, Inc will be wide open up for fresh placement as April 2026. All people who are considering answering this vacant, please take a part in this Jawatan Kosong Guest Experience Supervisor recruitment. If you will be the one that may fill up requirements, you can attempt to learn more info about Jawatan Kosong Guest Experience Supervisor below.

Marriott International, Inc Recruitment Jun 2026

Jawatan Kosong Guest Experience Supervisor in Kuala Lumpur
Additional Information
Job Number26048702
Job CategoryRooms & Guest Services Operations
LocationRenaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY


Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.


Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None


At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

As one of the leading companies in Malaysia, Marriott International, Inc opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Marriott International, Inc also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and erudition through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Guest Experience Supervisor Kuala Lumpur April 2026 by Marriott International, Inc, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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